Urgent Maintenance

Urgent repairs are defined under The residential tenancies Act (1997)

Urgent repairs

As designated by the tenancies act are as follows;

A burst hot water service
A blocked or broken toilet system
A serious roof leak
A gas leak
A dangerous electrical fault
Flooding or serious flood damage
Serious storm or fire damage
A failure or breakdown of any essential service or appliance provided by the landlord or agent for hot water, water, cooking, heating or laundering
Any fault or damage in the premises that makes the premises unsafe or insecure
An appliance, fitting, or fixture which is not working properly causing a substantial amount of water to be wasted
A serious fault in a lift or staircase in the rented premises

If you identify an issue listed above during business hours, please contact your property manager
immediately for assistance.

* Please Note

If you contact any of the above tradesmen outside of office hours and they attend to an issue that is not a designated urgent repair you will be liable to pay for the cost of any such repairs or consultation.

Tradesman

If you identify an issue listed above outside of office hours, please contact the relevant tradesman listed in your lease agreement, the leasing information provided to you at your tenancy commencement or the contacts listed below;